At Infinitech, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information, including text messaging (SMS)when you engage with our services communication.
1. Information We Collect
We may collect the following types of personal information:
•Phone Numbers: We collect phone numbers from individuals who send inbound text messages to us. These numbers are only used for responding to messages or inter-office communication.
•Other Information: Any additional information voluntarily shared with us during your communication (e.g., names or inquiries) will also be collected.
2. How We Use Your Information
The information we collect is used strictly for the following purposes:
•Responding to Inquiries: We use phone numbers to respond to inbound text messages from individuals seeking information about our services.
•Inter-office Communication: We use text messaging to facilitate internal communications among our staff members.
•Business Communication: We may use your contact information for necessary follow-ups related to our consulting services.
3. SMS Communication
•We do not send marketing or promotional messages via SMS.
•We do not engage in mass text messaging or text message blasts.
•If you wish to stop receiving messages from us, you may opt out by replying “STOP” to any of our text messages. Upon receiving this request, we will no longer send you SMS communications.
4. Sharing of Information
We do not sell, trade, or otherwise share your personal information with third parties, except in the following circumstances:
•Service Providers: We may share your phone number with our VoIP and SMS service provider (RingCentral) for the purpose of managing text communications.
•Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
5. Security
We take reasonable measures to protect the information you provide from unauthorized access or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
•Access Your Information: You may request a copy of the personal information we have collected about you.
•Opt Out: You may opt out of receiving text messages at any time by replying “STOP” to any of our SMS messages.
•Correct Information: You may request corrections to any personal information that you believe is inaccurate.
7. Contact Us
If you have any questions about this Privacy Policy or our use of your information, please contact us at:
Email: support @ infinitechusa.com
Phone: 626-389-8443
8. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
